FAQ: One Night Ultimate Alien
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Can I buy the items in the higher level tiers separately?

Yes, you can purchase each of the items that are available in the upper level tiers separately. See the Add-ons section above. Last updated: Tue, Aug 30 2016 11:36 pm EDT

Whoa...International shipping is pricey. What's up with that?

It's unpleasant for everyone; the USPS has increased their rates repeatedly. It costs $22.50 to ship a 1lb package from the US to the UK. The shipping fee at the $25 level is $23, which still results in a loss, after KS takes their 10% ($2.30) out of the $23. Due to the complexity of the rewards, localized fulfillment isn't a viable option either. Last updated: Tue, Aug 30 2016 11:36 pm EDT

Can I include other Bezier Games games that aren't shown as Add-ons?

You can order those games directly from beziergames.com only. Due to the complexity of shipping out this Kickstarter, we are unable to add any other products to your Kickstarter reward. Last updated: Tue, Aug 30 2016 11:36 pm EDT

Hey, where can I get those green glowsticks in the video?

Search for "green glowsticks" online and you'll find lots of them. Last updated: Tue, Aug 30 2016 11:36 pm EDT

Is the wooden box assembled and finished?

It is not. It takes about 5 minutes to assemble. We recommend using Elmer's glue (or some other household glue that works on wood) to ensure it stays together. The box is manufactured by Broken Token, which creates amazing storage solutions for board games. Last updated: Tue, Aug 30 2016 11:36 pm EDT

What's the minimum level I need to back at in order to get the KS-Only App controls?

All backers at the $25 and higher reward levels will have access to the KS-Only App controls and stretch goals. Last updated: Fri, Sep 2 2016 7:41 am EDT

Will all the cards and tokens (including plastic tokens, if I get them) fit in the Wooden Collector's box?

Yes. You'll probably need to find another home for your cardboard tokens, though. Last updated: Tue, Aug 30 2016 11:36 pm EDT

Is the wooden box the same one that was available in the Vampire Kickstarter from 2015?

Yes, it is. If you have that one, there's probably no need to get another one. Last updated: Tue, Aug 30 2016 11:36 pm EDT

Wait, what, June? Why so long?

Due to a series of impending events combined with the complexity of the new roles and how they work with the app, we are being very conservative with our ship date. We hope to ship sooner, but we have extremely high confidence in shipping by June. We have an excellent track record of shipping not just on time, but often before the time we've stated we would ship, and we always strive to get games into the hands of users sooner than later. Last updated: Tue, Aug 30 2016 11:36 pm EDT

How do I pay for Add-ons?

Add the cost of the add-ons you want to the amount of your reward level (plus the reward level's shipping), and pledge that amount. When the kickstarter ends, a survey will be sent out where you can select what adds ons you wanted. Last updated: Tue, Aug 30 2016 11:36 pm EDT

What's the difference between the Collector's Editions of the games and the standard editions?

The Collector's Edition of games have numbered boxes and the tiles and tokens all have icons on them showing which game they go to. Other than that they are functionally the same. Last updated: Tue, Sep 6 2016 8:17 am EDT

Shipping Updates

Current Estimated Shipping Date: June 2017

Last Updated At: 10/25/16
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://one-night-ultimate-alien.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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